FAQ
What does LOCALS offer?
At LOCALS, we create refined, tailor-made journeys that immerse you in the soul of Italy. From relaxing escapes in the countryside to intimate encounters with Italian art, cuisine, and culture, each experience is thoughtfully curated by our team of trusted experts who live and breathe the beauty of our land.
Is your focus exclusively on Italy?
Yes, and proudly so. Italy is our home, our heart, and our muse. From the Alpine charm of the North to the sun-kissed elegance of the South, we specialize in curating meaningful, place-rooted experiences across the entire country.
How does the planning process unfold?
It begins with a conversation—we listen to your vision, preferences, and travel style. From there, we craft a bespoke itinerary tailored to your pace, passions, and personality. Once you’re in love with the plan, we take care of every detail so that your journey flows with ease and delight.
Who do you typically design trips for?
We work with thoughtful travelers—individuals, couples, families, and friends—who value beauty, quality, and authenticity. Whether you’re discovering Italy for the first time or returning to reconnect, we’re here to make it unforgettable.
Do you organize group experiences?
While we specialize in private, personalized travel, we are happy to design journeys for small groups traveling together—whether for a celebration, a retreat, or simply the joy of shared discovery.
What types of experiences can you include?
The possibilities are endless—and always elegant. Picture a private wine tasting at a Tuscan estate, sailing at sunset along the Amalfi Coast, or a behind-the-scenes tour of a Venetian artisan’s studio. Every experience is crafted to reveal the hidden, soulful beauty of Italy.
Do you assist with accommodations and transport?
Of course. We arrange your entire stay, from elegant boutique hotels and private villas to seamless transfers with private driver. Your comfort and peace of mind are always our priority.
What if I need to cancel or change my plans?
Life happens—we understand. All cancellation terms will be clearly outlined when you book. We also strongly recommend travel insurance for extra peace of mind.
Will I have support during my travels?
Absolutely. Once your journey begins, you’ll have access to our dedicated on-the-ground/virtual support team. We’re here for you—whether it’s a last-minute change, a recommendation, or simply someone to check in with.
How far in advance should I reach out?
To ensure availability and the highest level of personalization, we recommend contacting us 3 to 6 months ahead—especially for travel during spring, summer, and the holidays. That said, we always do our best to accommodate spontaneous hearts.
Can you plan events such as weddings or corporate retreats?
With pleasure. We design everything from intimate elopements in hidden vineyards to elegant gatherings in historical palazzi. Whether for business or celebration, we’ll bring your vision to life with signature Italian elegance.
Can you assist with private celebrations beyond weddings?
Of course. We design unforgettable celebrations such as milestone birthdays in Tuscan villas, anniversary dinners overlooking the Amalfi Coast, or any special occasion you wish to honor. Every event is crafted with the same care, artistry, and Italian elegance that define our journeys.
Do you organize corporate retreats and incentive trips?
Yes. We specialize in creating refined and immersive experiences for companies, including corporate retreats, incentive journeys, and business gatherings across Italy. Whether you envision a leadership summit in a Renaissance palazzo or a wine country escape for your top performers, we bring your vision to life with impeccable style.
Can you support corporate event planning from start to finish?
Absolutely. We manage every aspect of your corporate event, from sourcing exclusive venues and coordinating logistics to designing curated experiences and hospitality services. Our goal is to ensure a seamless and elegant execution that reflects your company’s identity and values.
What types of corporate groups do you typically work with?
We collaborate with companies of all sizes, from boutique firms to global organizations. Our clients seek to reward, inspire, or bring together their teams through meaningful and sophisticated Italian experiences, always customized to their specific goals.
Do you offer event planning services for proposals, engagements, and elopements?
With great pleasure. Italy offers some of the most enchanting settings in the world. We are honored to craft unforgettable moments, whether it is a surprise proposal on a Venetian gondola, a private engagement dinner in a vineyard, or an intimate seaside elopement.
Can you create themed events or destination celebrations during a trip?
Yes. We love incorporating special celebrations into your journey. From a private opera performance in a historic theater to a festive countryside picnic or a birthday party in a secret Roman courtyard, we design every moment to feel effortless, elegant, and deeply personal.
Is it possible to arrange professional services for events, such as photography, videography, or entertainment?
Naturally. We collaborate with Italy’s most talented photographers, musicians, entertainers, and event artisans. Whether you dream of a classical quartet at your celebration, a private chef for a special evening, or a documentary-style videographer, we ensure every detail is elevated to perfection.
Do you offer day experiences for travelers already in Italy?
Yes. Whether you’re based in Rome for a week or spending a few days on Lake Como, we can craft unforgettable one-day excursions—think private tastings, guided art walks, dinner or lunch reservations or countryside escapes just beyond the city.
Are dietary preferences and restrictions accommodated?
Naturally. From celiac-safe cuisine to refined vegan dining, we ensure every meal respects your preferences. We work closely with trusted chefs and hosts to provide memorable, inclusive culinary moments.
Can you assist travelers with limited mobility?
Absolutely. Your comfort is always central to us. We thoughtfully design itineraries that are beautiful, enriching, and accessible—without compromising on elegance or experience.
Do you plan trips for multi-generational families?
Yes, and with great joy. We love designing journeys that delight everyone—from the littlest explorers to the most seasoned travelers. Every detail is considered to create harmony, ease, and shared wonder.
How is LOCALS different from a traditional travel agency?
We’re more than planners—we’re your insiders, your confidantes, your guides to the Italy only LOCALS know. As a Destination Management Company, our strength lies in our deep roots and relationships across the country, which allow us to craft truly authentic, behind-the-scenes experiences.
Do you collaborate with travel advisors?
Yes, we value our partnerships with travel professionals. If you’re a travel advisor looking to offer your clients unforgettable Italian journeys, we’d love to hear from you.
Can I gift a journey with LOCALS?
Yes—what could be more thoughtful? We offer beautifully presented gift certificates and customizable travel experiences, perfect for honeymoons, birthdays, anniversaries, or simply as a gesture of love.
Are your experiences suitable for children?
Certainly. We offer engaging, age-appropriate activities for young travelers that blend fun with culture—think treasure hunts in Florence, pasta-making with a local chef, or farm visits in Umbria.
Do you offer last-minute planning?
We always do our best to accommodate last-minute inquiries. If you’re feeling spontaneous, reach out—we’ll let you know what’s possible and do everything we can to make it magical.